- HONG KONG TOURISM BOARD VIDEO MOVIE
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In response, HKTB committed to create more places in the quality training workshops for merchants and co-operate with the Home Affairs Department to proactively promote QTS Visitor Accommodation Scheme. The commission made 3 recommendations suggesting HKTB should take action to improve the scheme and reduce the number of complaints, explore ways to achieve self-financing and encourage more operators to apply for the QTS Visitor Accommodation Scheme. In the report released in October 2007, an entire section was devoted to the QTS scheme. The Audit Commission carried out a comprehensive audit on the HKTB in 2006 – 07. The QTS status of the new 3D-GOLD chain was later reinstated after it had passed the assessment. In July 2009, the jeweller was officially taken over by Hong Kong Resources Holdings ( SEHK: 2882). The original 3D-GOLD Jewellery Holdings got into more controversies with the sudden death of its chairman, delisting from the stock exchange and it was on the verge of liquidation by the end of 2008. This was the first termination in the scheme's history. The entire 3D-GOLD chain store was stripped of its QTS status with effect from 1 December 2004. Investigations were launched against one of the 3D-GOLD outlets after 40 customers complained they had been harassed by staff and prevented from leaving the shop. Incidents 3D-GOLD Jewellery ( SEHK: 870) The VIP Offers programme was discontinued on 31 December 2008. In addition to displaying the QTS gold and black sign, participating QTS merchants would also display the red VIP Offers sign as recognition.
HONG KONG TOURISM BOARD VIDEO FREE
a free silk tee for purchasing a suit at a custom tailor). Simply by presenting his/her travel document and a copy of QTS promotional leaflet at a participating QTS merchant, visitor could enjoy special privileges ranging from exclusive discount to small gift (e.g. Titled "Success Starts with Quality Service" (優質服務 致勝之道), the PSA was a huge success as one of Lau's lines, "Service like this just isn't good enough in today's standard" (今時今日咁嘅服務態度未夠架) has become a popular Hong Konger slang used to describe a poor service or a bad tempered person. There were 5 different versions all featuring rude vs. The PSA was filmed in 2002 by the Information Services Department. The QTS commercial is often confused with another public service announcement (PSA) promoting quality services which was also fronted by Andy Lau. The commercial has been aired from time to time till these days. The core message of the commercial is shops selling genuine goods and providing high standard service should set themselves apart from dishonest merchants by getting the QTS accreditation.
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Starring famous Hong Kong actor/singer/producer Andy Lau, the 2003 commercial was inspired by Lau's 2002 blockbuster movie Infernal Affairs – a movie about an undercover cop and a bad cop working for the triads. The HKTA membership badge was first introduced in 1965. Īfter the launch of the QTS scheme, the use of membership badges bearing the iconic red junk logos of the former HKTA was discontinued in 2000. The Intellectual Property Department reported in 2008 that 4,700 outlets had joined its "No Fakes Pledge" – another well-known consumer protection programme in the territory. The QTS scheme is one of the most successful consumer protection programmes in Hong Kong. The scheme was extended to visitor accommodations and hair salons in November 2006 and March 2010 respectively.Īs at March 2010, over 7,200 merchant outlets have been accredited under the QTS scheme.
Initially, shops and restaurants were the only 2 categories covered by the QTS scheme.
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All accredited merchants must display the gold and black QTS sign on their shop windows for recognition. To qualify, merchant must fulfill stringent criteria and undergo annual assessment.
Launched in November 1999, the Quality Tourism Services (QTS) Scheme ( Traditional Chinese: 優質旅遊服務) is an accreditation programme aimed at promoting service excellence among local businesses and assisting customers to identify quality service providers.
The Commissioner for Tourism, who is an government official, holds the capacity as Deputy Chairman of the HKTB. The HKTB Board is appointed by the Chief Executive of the Hong Kong SAR Government and is made up of 20 members from various industries. Kowloon – Star Ferry Concourse, Tsim Sha Tsui.Lo Wu – Arrival Hall, 2/F, Lo Wu Terminal Building, Lo Wu Control Point.Hong Kong International Airport – Transfer Area and Buffer Halls A and B, Arrivals Level, Terminal 1.3 Quality Tourism Services (QTS) scheme.